Which is why all our holidays are ABTA and ATOL-protected, for your peace of mind. Your flight was over-booked. This also applies to over-bookings and bumped flights. Close Call us now or message on … ... By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Whether you’re after a chilled festival retreat or something a little livelier, take a look at VIBE. 5 replies 2K views KHthejudge Forumite. We process your data in accordance to our Privacy Policy. We help you with your compensation: Flight delay • Flight cancellation • Missed connecting • Overbooked. If you want to make a claim, please fill out the form below. I still await a … Sorry, we were unable to log you in. Guest : Our Jet2 holiday was cancelled and we had an email saying our refund would be paid to the card that made the payments. Guest : Our Jet2 holiday was cancelled and we had an email saying our refund would be paid to the card that made the payments. refund.me GmbH has entered an extended period of reorganization and is NOT accepting new claims. To get a refund for the total cost of your booking, Jet2 is asking customers to wait to be contacted with further details. Two options to be precise - you can consider changing the name on your booking to someone else who can travel in your place or you can change the dates of travel. WARNING No refunds only vouchers JET2. 5 replies 2K views KHthejudge Forumite. The couple went online but found the only available flight to be €1,800 (£1,592). Breathtaking locations, luxury décor and unrivalled service set Indulgent Escapes above all other holidays. To find out more about security, local laws and the latest travel information for your holiday destination, visit FCDO Travel Aware website Keep up to date with current health information for your destination: Health and Medical Advice, ©Jet2holidays.com 2002-21 A subsidiary of Don’t just take our word for it – we have the trophies to prove it! Despite the ongoing refund battle, though, UK airlines are now offering hope with most of them saying they will have returned to some form of service by July. Yes, my booking which was cancelled by Jet2 showed zero refund amount. Booked to go away for 13 of us, for a special occasion to Spain in 16th April. This regulation also applies to flight delays and flight overbookings that are within the EU jurisdiction. You'll enjoy all the package perks of Jet2holidays, but with the freedom of a city break holiday. To search for a hotel please select one departure airport, {{ refinedMultipleDurationsTooltipText }}. Right now I just want a refund. Reply. Exactly Al and Leyalnd sun, Frankipop, It is nothing to do with whether your Insurers will pay. Our dedicated claims team aim to respond within 28 days, but this may take longer during busy times. Simply input your flight information using our free claim calculator and you’ll know right away if you have a claim. Tripadvisor. Perhaps you know airline passengers who had problems with their flight in the last three years? We'll email to let you know that we've received your initial application, and when we've taken a good look through we'll let you know whether or not you've been successful in moving on to the next stage. Today my wife received a text from a mobile number saying that Jet2 have had trouble paying our refund and to get in touch with them. You missed your connecting flight. If your flight is cancelled, you are entitled to a full refund to the original form of payment within seven days, although many airlines will be struggling to … ... ©Jet2holidays.com 2002-21 A subsidiary of Jet2 plc. Sign up for our email deals, discounts and more! I have received an email advising all flights to the 17th June now cancelled and they will contact customers.. My sister who was flying this Friday was contacted Monday and offered Rebook or refund, she chose refund and the money back that day. 2 posts. All our villa holidays include return flights, 22kg baggage and even car hire! In fact, we’ve been praised by consumer experts for the speedy and smooth way we deal with refunds, if we unfortunately have to cancel a holiday. Contact Jet2 directly in writing and request to transfer your holiday in the name of another person. Plus, there’s no risk. You will be responsible for paying the name change fee per person which is outlined in the table above. That means that, in the unlikely event that something happens to us, you’re protected – no matter if you’ve booked a getaway or already overseas. Jet2.com's Terms and Conditions will therefore form part of your contract with us, please see www.Jet2.com for details. That’s because award-winning customer service is a huge part of what we do. You will be responsible for paying the name change fee per person which is outlined in the table above. Jet2 flights and refunds. 2 posts. From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. In the meantime, please check the FAQs below. Reply. If you were a passenger on a recent Jet2.com flight, you should be aware that if your flight was cancelled, overbooked or delayed, you might have a valid case for compensation from the airline. 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